We've got answers
Here are some answers to our most frequently asked questions. If you don’t see your question listed, feel free to give us a call or send an email—we’d be happy to help!
General enquiries
food@farmerjess.com
Mon-Thu: 10am - 5pm
Call or Text: (226) 778-8245
Are your fruits and vegetables organic?
Technically, yes—we grow everything naturally without synthetic chemicals or pesticides, and any fertilizers we use are certified organic. However, we’re not “certified organic” due to the cost and process involved. We focus on keeping things clean, honest, and affordable for our customers.
Do you offer delivery and is it free?
Yes, we offer free local delivery within Tillsonburg and surrounding areas for orders $50 and over. For orders under $50, we’re happy to meet at a public location on the outskirts of town.
What’s in season right now?
Our produce and plants vary by season. Check our website as only items ready for sale will be posted or follow us on social media for the latest harvest updates!
Do you sell seedlings or starter plants?
Yes! We offer a variety of seedlings and transplants during the growing season—including tomatoes, herbs, peppers, strawberries, and even baby trees like willow and evergreens. Check our website or follow us on social media for the latest updates!
Can I pre-order produce or plants?
Absolutely. Pre-ordering helps us prepare your items fresh and ensures availability. Contact us to reserve what you need.
How do I care for the seedlings I buy from you?
We’re happy to provide basic care tips with your purchase, or you can check out our blog for helpful gardening advice.
What payment methods do you accept?
We accept cash (in person), e-transfers (before delivery or in-person meet-up) and major credit or debit cards through our website via PayPal — PayPal account is not required. All options and details will be shown during the checkout process.
Are your chickens really free-range?
Yes! Our hens are free-range and well-loved, with access to fresh air, sunshine, and natural foraging.
Do you offer farm visits or tours?
To the general public, not at this time, but we may to offer small, educational visits in the future—stay tuned!
Will you have produce for sale during the winter?
Yes! We plan to have a variety of items for sale over winter. Subscribe to our biannual newsletter to know what products will be available next season.
